Diagnostics is certainly a 'buzz' word at the moment, with many garages offering it as a service.
A common misconception is that a diagnostics computer will find a fault and tell the technician what to replace. This is not entirely correct — the computer will give an interpretation of the fault (e.g. what the car thinks is wrong with itself). This guides the technician in the right direction to the general problem area. Then our high level of skill and expertise, specialist equipment and access to technical data enable us to perform an accurate diagnosis.
‘Test not guess’ is our ethos and
approach. The key to diagnostic testing is understanding the system or
component that is being tested. Knowing how that system works and behaves under
normal, faultless conditions leads to a logical diagnostic process that can be
implemented and followed consistently.
"I go to Tony Fowkes Automobiles because I know I'm going to get the job done correctly."
CEO Glass Associates Ltd
Former CEO Glass Glover PLC